Diamond World Privacy & Security Notice
Your privacy and security are our highest priority. Ensuring electronic access
to Diamond World and services while maintaining privacy is a guiding principle
of Diamond World direction of Website Technology. Diamond World collects only
the personal information necessary to provide enhanced services to our citizens
and customers. Public records containing information of a personal nature are
protected from disclosure by the personal privacy exemption of EU law. Personal
data in our possession is maintained and used in ways that respect individual
privacy. Diamond World educates itself about the importance of protecting personal
information and consumer privacy, and only authorized employees have access to
Depending on the situation,
we may collect the following information about visitors to our Web site:
domain name and
-the e-mail addresses of those who communicate with us via
e-mail aggregate information about which pages consumers access or visit information
volunteered by the consumer, such as survey information.
is used only to improve the scope and content of Diamond World's services on the
Diamond World and
Diamond World will not release personal information
to third parties except where it is already provided by law for purposes of notification.
We will not provide, rent or sell personal information to third parties for marketing
programs or any other purpose. EU law restricts the use of personally identifiable
information for commercial purposes.
World and Internet Cookies
Cookies are short and simple text files
stored on your computer by Internet web sites to help identify users and enhance
your service transactions with state agencies. For example, our web sites may
Internet connection is broken or you wish to suspend shopping and resume at a
later time, the cookie on your computer will maintain your computer's identity
user information. Cookies do not compromise your privacy or security. Using web
browser settings, you can refuse the cookies or delete the cookie file from your
computer by using any of the widely available methods.
World and Email Correspondence
If you send an E-mail message or complete
a web form, which contains personal information, we collect and store the following
Any personally identifying information, which
you choose to provide (for example your mailing address), in an electronic mail
message or web form requesting information or If you send any information in a
Live Support session, which contains personal information, we collect and store
the following information: commenting on our website and questions and answers
on diamonds. Information collected in this manner is used solely for information
and, in most cases, to respond to you.
Please do not put
confidential and personal information such as social security number, bank account
and credit card information, mother's maiden name or medical information in your
e-mail communications to Diamond World. Your privacy cannot be protected or insured
by the Commonwealth during email or web form transmission.
World and Live Suport
Support service is the Diamond World website live customer service application
that allows visitors to talk with us in real-time. You will find the Live Support
button on any page in the left top corner. When showing 'ONLINE' we're there to
help you. If showing 'OFFLINE' you can leave a message and we will respond within
Certain information is collected and maintained
in regards to the Live Support service. In addition to IP address, browser type,
date and time of the visit, and the referring webpage, transcripts of the chats
are saved for statistical, demographic, and/or customer service purposes. Some
information is also collected through chat surveys on a volunteer basis.
do not put confidential and personal information such as social security number,
bank account and credit card information, mother's maiden name or medical information
in your Live Support communications to Diamond World. Your privacy cannot be protected
or insured by Diamond World during Live Support, email or web form transmission.
When you open a Live Support session a cookie is placed
on your system and the Live Support operators are notified that a visitor has
entered the Live Support site. At this time operators can see the following information
about your session:
-Browser type and version
The purpose of the cookie is to enable the Live Support system
to associate each Live Support session with the previous session so that each
operator will be able to assist you without requiring that you repeat any information
previously provided. You are not required to enable cookies to use Live Support.
The cookie will not track any of your browsing activity beyond this page.
of the Live Support sessions contain the following information:
-Session start and end time
-Visitor name as
-Browser type and version
-Host IP number
-The text of
-Exit interview responses
If you have
any additional questions about our Privacy & Security policy please contact
us and we will gladly answer them.